The People Signal

The person matters as much as the company.

A company’s name on a contract does not tell you who you will actually be working with. The People Signal does.

People carry their patterns with them.

Every professional relationship is shaped more by the individuals involved than by the organization they represent. The contact who approves the work, manages the timeline, and decides what the relationship feels like day to day — that person’s working style, communication approach, and professional conduct follow them from company to company.

A company can rebrand. It can change leadership. It can get acquired. The people stay who they are.

The People Signal tracks that. When a reviewer identifies key contacts on the client side, those contacts accumulate a portable behavioral score from every engagement where they appear. That score builds over time, across every company they work for, and it travels with them when they move.

The result is an intelligence layer that no company name alone can give you: a record of what it is actually like to work with the people you would be working with.

Named. Scored. Portable.

When a reviewer submits a review, they can identify the key contacts they worked with on the client side. Each contact is anchored by their LinkedIn URL, which serves as a persistent identity across company changes.

Named contacts are scored across the behavioral dimensions of the review: how they collaborated, whether their expertise was trustworthy, whether they respected boundaries and timelines, how they aligned stakeholders, and how they showed up professionally. These scores accumulate across every engagement where that contact appears, regardless of which company they were at.

When a contact moves to a new company, their portable score moves with them. A new record is created at their current company. Their history at previous companies is preserved. The score is continuous.

Score confidence

The more engagements a contact appears in, the more reliable their portable score becomes. A contact with a single data point shows a low-confidence indicator. A contact who has appeared across five or more engagements has a score with real predictive weight behind it.

How the People Signal shapes a company’s ClientScore.

When a client profile has active contacts with portable behavioral scores, those scores contribute to the company’s composite ClientScore. The split is 80 percent historical review data and 20 percent people signal from active contacts.

A company’s score is not just a record of past engagements. It reflects the people who are there right now.

Three score states are possible depending on what data exists:

Predicted ClientScore
No published reviews yet

Active contacts with portable scores exist but no reviews have been published. The score is derived entirely from the people signal. It is a forward-looking indicator, not a historical average.

ClientScore
Reviews only

Published reviews exist but no active contacts with portable scores are contributing. The score is a straight historical average.

Composite ClientScore
Reviews and contacts
Most complete

Both published reviews and active contacts with portable scores exist. The score blends both signals at the 80/20 split. This is the most complete and reliable state.

The score type is always displayed transparently on the profile. You can see exactly what is driving the number.

How contacts are handled on this platform.

Contacts on ClientScore do not have accounts. They did not opt into the platform. Their scores are derived entirely from verified professional interactions submitted by people who worked with them directly.

This is a deliberate design choice, not an oversight. Professional conduct in a business context has always been observable by colleagues, clients, and collaborators. ClientScore formalizes that observation into a structured, verified record rather than leaving it to word of mouth.

Contact scores are not publicly searchable by name. They are visible within the context of a client profile to users who have reached the Verified Engagement tier. A contact cannot be targeted or looked up individually by unverified users.

If a contact believes their score reflects a factual error, they can submit a correction request through the same process available to companies.

Confidential engagements still count.

Not every engagement can be named publicly. NDAs, sensitive client relationships, and ongoing retainers are a real part of professional services work. ClientScore is built to handle that.

When a reviewer marks an engagement as confidential, the client details stay private. No company name. No review text. No engagement specifics. What remains is the record that the engagement happened, verified and counted.

A confidential engagement contributes to the reviewer’s verified engagement history. It contributes to the client’s aggregate ClientScore. Named contacts in that engagement accumulate portable behavioral scores from it. The work counts in every way that matters. It just does so without the details becoming public.

What you share and what gets counted are two separate things.

See the People Signal in action.

Browse client profiles and look for the contact section. That is the People Signal at work.

Browse client profiles