Legal

Terms of Service

Effective date: March 2026  ·  Operator: Fischer Brand Company

These terms are pending attorney review and are provided for transparency during the beta period. Final terms will be published before public launch.

1. Acceptance of Terms

By accessing or using ClientScore, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These Terms govern your access to and use of getclientscore.com, beta.getclientscore.com, and all associated services operated by Fischer Brand Company.

2. Description of the Service

ClientScore is a professional reputation and review platform for the agency and freelance services industry. Verified service providers submit structured, scored reviews of client companies and individuals they have worked with. Those reviews aggregate into profiles that other providers may research before entering a new engagement.

Key platform behaviors:

  • Reviews are submitted by service providers about clients.
  • Named individuals at client companies accumulate portable behavioral scores that travel with them across organizations.
  • All published reviews require verified proof of a genuine professional engagement.
  • Client companies receive advance notification before a review is published and are given a response window.
  • Confidential engagements may contribute to aggregate scores without exposing client details publicly.

3. User Accounts and Verification Tiers

Access to certain features requires account creation and identity verification. The platform operates four access tiers: Unverified, Verified User, Verified Professional, and Verified Engagement. Each tier unlocks additional content and submission capabilities.

You are responsible for maintaining the confidentiality of your account credentials and for providing accurate registration information. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Submission of Reviews

By submitting a review, you represent and warrant that:

  • You have personally engaged in a professional services relationship with the client being reviewed.
  • All factual claims in your review are true and accurate to the best of your knowledge.
  • Your review does not contain false statements of fact, defamatory content, or material that violates the rights of any third party.
  • You are authorized to submit the review in the capacity indicated.

Reviews are subject to moderation before publication. We reserve the right to reject, return for revision, or remove any review that does not meet our community standards.

5. Engagement Verification

The platform verifies engagements via two paths: client confirmation (a one-click email to the named contact, no account required) or document upload (a contract, invoice, or statement of work reviewed by a moderator and deleted after verification). A client may deny a confirmation request, which flags the engagement for admin review before any publication occurs.

6. Company Notification and Response Rights

Before any review is published, the platform notifies the reviewed company. This notification opens a 7-day window during which the company may submit an official response. The notification does not include the review content — only notice of the pending publication. Company responses are subject to the same moderation standards as reviews.

7. Portable Contact Scores

The platform maintains portable behavioral scores for named individuals identified in reviews. These scores travel with the individual across company affiliations and are attributed to the individual internally regardless of whether the associated review is publicly anonymous. Individuals identified as key contacts may dispute the accuracy of the engagement identification through the platform's dispute process.

8. Prohibited Conduct

  • Submitting false, fabricated, or misleading reviews or engagement records.
  • Submitting reviews about companies or individuals with whom you have not had a genuine professional engagement.
  • Coordinating with others to submit multiple reviews about the same company to manipulate its score.
  • Using the platform to harass, defame, or target specific individuals or companies.
  • Attempting to circumvent the verification system or submit fraudulent proof of engagement.
  • Scraping or harvesting platform data without our written permission.

9. Content License

By submitting content to the platform, you grant Fischer Brand Company a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with the operation of the platform. You retain ownership of your content.

10. Disclaimers and Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FISCHER BRAND COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the effective date and, where appropriate, by direct notification to registered users.

12. Contact

Questions about these Terms should be directed to [SUPPORT EMAIL].